Posted: Sep 28, 2026
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Retention Specialist Center for Inclusion & Diversity (Program Specialist 2)

Community Colleges of Spokane - Spokane, WA
Application Deadline: N/A

Retention Specialist Center for Inclusion & Diversity (Program Specialist 2)

Community Colleges of Spokane

Location: Spokane

Department: SCC Multicultural Student Services

Salary Range: $3,827 - $5,111

Starting salary for this position is: $3,827 (Monthly)

Applications will be accepted until 4:00 p.m. PST on 10/11/2026.

JOB SUMMARY

Under the general supervision of the Director of Student Success, Equity and Diversity, the Retention Specialist develops and implements proactive, culturally responsive strategies that improve persistence, retention, and credential completion for Center for Inclusion and Diversity (CID) Scholars.

DUTIES AND RESPONSIBILITIES

Targeted Recruitment and Enrollment

  • Develop and implement targeted outreach and recruitment strategies of prospective and current students.

  • Collaborate with SCC Student Services departments, faculty, and community partners to establish referral pathways.

Proactive Student Support

  • Maintain an assigned cohort of students and provide structured, relationship-based support from onboarding through credential completion.

  • Conduct proactive outreach at identified transition points.

  • Work with students to develop individualized success plans.

  • Supervise work-study students.

Data-Informed Intervention

  • Use Faculty Alerts, student engagement information, academic progress, and other available data to identify barriers and initiate timely interventions.

  • Review disaggregated persistence, retention, GPA, and completion outcomes.

  • Document student contacts, referrals, interventions, and outcomes.

Completion and Graduation Support

  • Identify students who are approaching credential completion and coordinate targeted outreach related to academic planning, registration, graduation requirements, and unresolved barriers.

MINIMUM QUALIFICATIONS

  • Associate degree. Or an equivalent mix of education and experience that demonstrates the candidate meets all competency requirements for this position.

  • Demonstrated commitment to fostering and supporting a teaching, learning and working environment that honors diversity, equity, and inclusion.

  • Demonstrated commitment working with populations from diverse racial, ethnic, and socioeconomic backgrounds.

  • Demonstrated ability to communicate and use interpersonal skills in a positive and effective manner with a diverse group of stakeholders.

  • Experience using computers, spreadsheets, databases and word processing software.

  • Ability to work independently with minimal supervision.

  • Ability to maintain a high level of confidentiality and ethical work practices.

DESIRED QUALIFICATIONS

  • Bachelor's degree or higher.

  • Experience planning, implementing, coordinating, and/or leading programs and services in an educational setting for systemically marginalized or at-risk populations.

  • Knowledge or experience with SCC programs and student support services.

  • Experience engaging in social justice, equity, diversity, and inclusion work.

  • Proficiency in a second language, i.e., speaking, reading, and writing.

CONDITIONS OF EMPLOYMENT

  • Full-time schedule (12-month, 40-hours a week).

  • 6-month probationary period.

  • This position is overtime eligible.

  • May require local or regional travel.

  • Criminal background check is required.

  • May be required to work alternate shift, including nights and weekends.

Required Application Materials

  • Cover letter

  • Resume

  • References - the names, addresses, and phone numbers of three professional references.

To apply, please visit: https://apptrkr.com/9856216

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