Posted: Sep 28, 2026
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Global Education Retention & Study Abroad Program Manager (Program Manager A)

Community Colleges of Spokane - Spokane, WA
Application Deadline: N/A

Global Education Retention & Study Abroad Program Manager (Program Manager A)

Community Colleges of Spokane

Location: Spokane Falls Main Campus Spokane

Department: District Global Education

Salary Range: $4,517 - $6,075

Starting salary for this position is: $4,517 (Monthly)

Applications will be accepted until 4:00 p.m. PST on10/12/2026.

JOB SUMMARY

Under the general direction of the Assistant Dean of Global Education, the Retention and Study Abroad Program Manager oversees and supports Spokane Colleges' study abroad programming efforts and the retention of global students.

DUTIES AND RESPONSIBILITIES

RETENTION, INTERNATIONAL STUDENT SUCCESS, AND IMMIGRATION

  • Develop and implement strategies to promote international student retention, persistence, academic success, engagement, and degree completion.

  • Serve as a Designated School Official (DSO) and primary point of contact for international students, providing F-1 immigration advising, SEVIS support, and guidance on enrollment, programs of study, and federal regulations.

  • Monitor enrollment, academic progress, and student engagement to identify retention and immigration risks.

  • Support international students through key academic, enrollment, and immigration transitions.

  • Manage orientations, workshops, activities, and co-curricular programs.

  • Use ctcLink, CRM, and other student information systems to document student support, monitor retention and success data, and maintain accurate student and immigration records.

STUDY ABROAD

  • Oversee faculty-led study abroad program development and implementation, including proposal review and approval, course design, budgeting, risk management, student preparation, and program evaluation.

  • Manage the administrative, promotion, recruitment, and student admission processes for Spokane Colleges study abroad programs.

  • Serve as the Washington State Community College Consortium for Study Abroad (WCCCSA) Coordinator for Spokane Colleges through 2027.

  • Collaborate with VPs of Instruction, deans, and faculty to establish study abroad course equivalencies, course mapping, course creation, and grade implementation.

  • Serve as the Gilman and Gilman-McCain Scholarship Advisor.

MINIMUM QUALIFICATIONS

  • Associate degree from an accredited institution. Or an equivalent mix of education and experience that demonstrates the candidate meets all competency requirements for this position.

  • Two years or more of higher education retention experience, study abroad experience, or experience in an international student services environment.

  • Knowledge and understanding of immigration rules and regulations.

  • Ability to travel domestically and internationally for conferences and WCCCSA.

  • Exceptional written and oral communication skills.

  • Exceptional customer service skills driven by a passion to help international students succeed.

  • Ability to work occasional evenings.

  • Demonstrated computer skills and competency with MS Office suite.

  • Ability to work in a team and to manage projects.

DESIRED QUALIFICATIONS

  • Bachelor's degree or higher from an accredited institution.

  • Experience as a DSO.

  • Experience working in an international student services position.

  • Experience with CRMs and Student Management Systems (PeopleSoft).

CONDITIONS OF EMPLOYMENT

  • Full-time schedule (12 months, 40 hours a week).

  • 6-month probationary period.

  • This position is overtime eligible.

  • Requires local, regional, and international travel between campuses.

  • Criminal background check is required.

Required Application Materials

  • Cover letter

  • Resume

  • References - the names, addresses, and phone numbers of three professional references.

To apply, please visit: https://apptrkr.com/9856209

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