Posted: Sep 28, 2026
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Proctored Testing Assistant (Program Assistant)

Community Colleges of Spokane - Spokane, WA
Application Deadline: N/A

Proctored Testing Assistant (Program Assistant)

Community Colleges of Spokane

Location: Spokane CC Main Campus Spokane

Department: SCC Instruct Support Services

Salary Range: $3,565 - $4,746

Starting salary for this position is: $3,565 (Monthly)

Applications will be accepted until 4:00 p.m. PST on 10/08/2026.

About the Proctored Testing Assistant (Program Assistant)

JOB SUMMARY

Under general supervision of the Associate Dean of Instructional Support Services, the Proctored Testing Assistant supports placement evaluations and proctored testing at Spokane Community College (SCC). This position assists with scheduling and administering tests, checking students in for scheduled exams, entering and maintaining data in college databases, preparing reports, addressing technical issues, and supporting the Proctored Testing Coordinator with math placement.

DUTIES AND RESPONSIBILITIES

  • Provide support for the Proctored Testing Center including answering phones, responding to emails, scheduling tests, and providing accurate information on SCC's testing services, activities, and policies to students, staff, faculty, and the public.

  • Check students in for testing appointments and administer proctored exams and alternative placement assessments.

  • Perform administrative support functions for the Proctored Testing Center.

  • Organize and maintain paper and electronic records and files.

  • Assist with evaluation and data entry of alternative placement measures for Math Placement.

  • Assist in creating and managing facilities work orders and IT tickets related to Testing Center operations.

  • Support Proctored Testing Coordinator with troubleshooting technical issues with testing software and equipment.

  • Monitor and assist with enforcement of Proctored Testing Center policies and procedures.

MINIMUM QUALIFICATIONS

  • High school diploma or equivalent, AND two years of full-time clerical/administrative experience; OR equivalent combination of education and experience.

  • One or more years of experience in a testing center or customer service role.

  • Demonstrated verbal and written communication skills.

  • Experience using word processing, spreadsheet, and database software.

  • Experience troubleshooting basic computer or software issues independently, or escalating them appropriately.

  • Ability to work a flexible schedule, including evening hours as needed.

  • Experience maintaining accuracy and attention to detail.

  • Demonstrated ability to learn new software and technology as well as obtain required proctoring certifications upon hire.

DESIRED QUALIFICATIONS

  • Associate degree or higher.

  • One or more years of experience administering assessments.

  • One or more years of experience managing or troubleshooting computerized testing platforms.

  • One or more years of experience in a testing/assessment center, student services office, or related higher education environment.

  • Experience training or providing day-to-day work direction to student employees or similar.

CONDITIONS OF EMPLOYMENT

  • Full-time schedule (12 months, 40 hours a week).

  • This position is overtime eligible.

  • 6-month probationary period.

  • Position will work variable shifts.

  • Criminal background check is required.

Required Application Materials

  • Cover letter

  • Resume

  • References - the names, addresses, and phone numbers of three professional references.

To apply, please visit: https://apptrkr.com/9856221

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