Posted: Sep 10, 2026
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Business, Hospitality, Information Technology (BHIT), Health Sciences

Community Colleges of Spokane - Spokane, WA
Application Deadline: N/A

Business, Hospitality, Information Technology (BHIT), Health Sciences, and Arts & Sciences Pathway Specialist (Program Specialist 2)

Community Colleges of Spokane

Location: Spokane CC Main Campus
Department: SCC Admissions/Registration
Position Type: Full-Time, 12 Months, 40 Hours/Week
Overtime Status: Eligible
Salary: $3,827-$5,111/month
Starting Salary: $3,827/month
Application Deadline: September 23, 2026 at 4:00 PM PST
Visa Sponsorship: Not available

Position Summary:

The Pathway Specialist supports enrollment, onboarding, retention, and student success for Business, Hospitality, Information Technology, Health Sciences, and Arts & Sciences programs at Spokane Community College. The position serves as a primary resource for students and faculty while coordinating enrollment activities and providing comprehensive program support.

Key Responsibilities:

  • Advise prospective students on program requirements and prerequisites.

  • Provide registration information and technical assistance to students and faculty.

  • Promote assigned programs and communicate educational and enrollment information through the CRM.

  • Maintain program interest lists and monitor student inquiries.

  • Evaluate transcripts, test scores, and student files for program acceptance.

  • Track student performance and progression and coordinate retention support.

  • Coordinate enrollment, recruitment, onboarding, and retention activities with faculty and Student Services.

  • Organize information sessions, onboarding days, batch registration, outreach, and student communications.

  • Maintain CRM records and report activities and outcomes.

  • Participate in Guided Pathways, advisory committees, presentations, and campus events.

  • Support equitable and inclusive student-centered services and cross-train with Registration staff.

  • May coordinate the work of lower-level staff, work-study students, or interns.

Minimum Qualifications:

  • Associate degree or equivalent combination of education and experience.

  • Strong interpersonal, written, and oral communication skills.

  • Ability to interpret policies, rules, and procedures.

  • Proficiency with Microsoft Office, including Outlook, Excel, and Word, plus Zoom/Teams.

  • Ability to track student progress and work with data reports.

  • Ability to travel and work evenings/weekends as required.

Desired Qualifications:

  • Bachelor's degree or higher.

  • 2+ years of Student Services or related experience.

  • FERPA knowledge.

  • Experience with student management systems such as PeopleSoft, Banner, or Workday.

  • CRM experience.

  • Knowledge of Spokane Colleges or Washington State policies and procedures.

Application Requirements:

  • Cover letter addressing relevant qualifications.

  • Resume.

  • Names, addresses, and phone numbers of three professional references.

To apply, please visit: https://apptrkr.com/9815636

Community Colleges of Spokane is an equal opportunity institution.

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