Project Manager - Print, Promo & Apparel

We are seeking a highly organized and customer-focused individual to join our team in a fast-paced apparel, promotional products, and print environment. This role is responsible for managing projects from concept through completion—including quoting, order entry, and client presentations—while building strong, long-term customer relationships. The ideal candidate is detail-oriented, proactive, and thrives on delivering a high level of service.

Key Responsibilities:

• Manage apparel, promotional product, and traditional print projects from start to finish
• Prepare accurate and timely quotes based on client needs, specifications, and budgets
• Enter and manage orders within internal systems with a high level of accuracy
• Develop and present creative product ideas and solutions to clients
• Serve as the primary point of contact for assigned customer accounts
• Build and maintain strong, long-term client relationships
• Communicate order details, updates, and timelines clearly with customers
• Follow up with clients to ensure satisfaction and identify additional opportunities
• Coordinate project timelines to ensure on-time production and delivery
• Collaborate with internal teams (production, design, vendors) to execute projects
• Track order progress and proactively resolve any issues or delays
• Maintain detailed records of quotes, orders, timelines, and customer communications

Qualifications:

• Previous experience in apparel, promotional products, print, or a related industry required
• Strong project management and organizational skills
• Experience with quoting, order entry, and client presentations is highly preferred
• Excellent communication and customer service abilities
• Ability to manage multiple projects simultaneously in a deadline-driven environment
• Detail-oriented with strong accuracy and problem-solving skills
• Comfortable working with order management systems and standard office software

What We’re Looking For:

• Someone who takes ownership and follows through on commitments
• A team player who communicates effectively internally and externally
• A dependable individual who values timeliness, accuracy, and accountability
• A creative thinker who enjoys presenting ideas and solutions to clients
• A relationship builder who is confident interacting with customers

Benefits 

• Competitive pay (DOE)
• Opportunities for growth
• Collaborative team environment
• Paid time off / holidays
• Health Insurance 50% covered by employer