Director of Financial Aid - Spokane Community College

Director of Financial Aid - Spokane Community College

 

Community Colleges of Spokane

 

Location: Spokane CC Main Campus Spokane

 

Department: SCC Financial Aid/Work Study

 

Salary Range: $100,707 - $113,645

 

Starting salary for this position is: $100,707 (Annually)

 

The salary range represents the earning potential for this position, through training, evaluations and years spent working in this position with Spokane Colleges.

About Us

 

Spokane Community College, part of Spokane Colleges, serves 15,000 students with career technical, liberal arts, and adult education programs in Spokane and surrounding rural communities.

 

Applications will be forwarded to the hiring official as they are received and accepted until the need is filled.

About the Director of Financial Aid - Spokane Community College

 

JOB SUMMARY

 

The Director of Financial Aid is responsible for the overall management and leadership of a variety of student funding service areas, including federal and state financial aid, workforce funding, and military benefit certifications.

 

This position is responsible for Spokane Community College's federal, state, and institutional financial aid programs and services in excess of $35 million annually.

 

Reporting to the Vice President of Student Services, this position requires significant skill in coordinating across campus and leading a team through a variety of internal and external changes, both anticipated and unanticipated. This position has the ultimate responsibility for developing and implementing a student funding distribution process that is student-centric, seamless, and a user-friendly experience within the SCC Student Services model.

 

DUTIES AND RESPONSIBILITIES

 

Leadership

 

• Provide overall leadership, management, and coordination of student financial programs including all federal and state aid sources. Provide fiduciary oversight of day-to-day financial aid operations in the Financial Aid department. *

• Foster an environment of integrity, teamwork, student-centered service and collaboration within the financial aid office, across departments, and institution-wide. *

• Provide clear and robust communication to ensure staff are well informed and working synergistically with other areas of student services and the college. *

• Supervise (recruit, select, train, and evaluate) full/part-time classified and professional exempt employees. Adhere to the classified contract, and all district rules and regulations ensuring efficient operations at SCC's financial aid office. *

• Lead staff to streamline systems and services to effectively meet and exceed compliance with federal and state regulations with a focus on innovation to improve student outcomes. *

• Represent the college at professional meetings and serve as a departmental liaison for funding areas with the State Board for Community and Technical Colleges and to community organizations and other public agencies. Foster new and maintain existing collaborative relationships with partner organizations. *

• Act as the primary contact for state and local agencies e.g., Higher Education Coordinating Board, Department of Education (ED), Washington Association of Financial Aid Administrators etc. Act as the primary resource for administrators and staff ensuring information on federal, state and agency rules/regulations are communicated accurately. *

• Develop and maintain strong working relationships within the campus community including representing the Student Services division on committees, and participate in college planning, campus-wide activities or new programs and initiatives as appropriate. *

• Actively and collaboratively engage with the Student Services Leadership Team to provide effective and seamless student recruitment, enrollment, retention, and completion. *

 

Program oversight

 

• Oversee the monitoring of ongoing student eligibility which includes satisfactory academic progress standards, petition processing, withdrawal, and repayment processing. *

• Develop and implement a comprehensive plan to engage students who qualify for funding programs with the ultimate goal of increased retention, decreasing dependence on student loans, and reducing our cohort default rate (CDR). Assess the success, effectiveness, and appropriateness of funding services for students, ensuring student funding programs meet the needs of the college and students. *

 

Funding oversight

 

• Act as lead budget authority for multiple, complex budgets, overseeing the development and submission of budget revisions to ensure budgets are spent appropriately within federal and state fiscal year. *

• Oversee and manage the timely disbursement of funding to students with appropriate process and procedure adhering to all state and federal regulations, e.g., authorizations and disbursement reports which include all discrepancy reports, coordination of federal ‘Return of Funds' and institutional/state refund processes. Research and resolve federal student database match issues and manage system generated by the Institutional Student Information Record (ISIR) review process. Appropriately resolve over-award issues resulting from either student or institutional error ensuring a smooth and accurate financial aid disbursement process. *

• Provide oversight and leadership of multiple funding sources supporting student basic needs including Passport to College, Supporting Students Experiencing Homelessness (SSEH), SEAG, Basic Needs program (including the Student Food Pantry) and urgent funding team. *

 

 

MINIMUM QUALIFICATIONS

 

• Successful supervision experience.

• A master's degree in education, finance, business administration, or another closely related field. Or an equivalent mix of education and experience that demonstrates the candidate meets all competency requirements for this position.

• Five years of higher education financial aid leadership experience.

• Working knowledge of Federal Financial Aid and other processes and regulations including FERPA, Title IV and Title IX

• Excellent communication skills both orally and in writing

• Ability to work cooperatively with employees, students, and other departments.

• Demonstrated technology skills in working within databases, spreadsheets, etc., and analyzing data and information to make informed decisions.

• The ability to develop and manage complex institutional/agency budgets.

 

Equal Opportunity Institution

 

Spokane Colleges does not discriminate in its programs, activities and employment on the basis of race, creed, color, religion, national or ethnic origin, age, sex, marital status, pregnancy, pregnancy related conditions, parental status or families with children, status as a mother breastfeeding their child, AIDS/HIV or hepatitis C, honorably discharged veteran status, sexual orientation, gender identity or expression, disability, use of a trained guide dog or service animal by a person with a disability, genetic information, or any other legally protected category.

 

Direct all inquiries or grievances regarding access, Title IX, ADA, equal opportunity compliance, and/or grievances to:

Fred Davis | Chief Human Resources Officer

Spokane Colleges

P.O. Box 6000, MS1004

Spokane, WA. 99217-6000

509-434-5040

 

To view the full job posting & to apply, please visit: https://apptrkr.com/6559090

 

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