Office of Campus Security (OCS) Program Coordinator
Office of Campus Security (OCS) Program Coordinator
Community Colleges of Spokane
Location: Spokane Falls Main Campus Spokane
Department: District Security
Non-permanent, classified position. This position will not exceed 18 months.
Salary Range: $3,477 - $4,632
Starting salary for this position is: $3,477 (Monthly)
Employees hired at the entry step of this range receive salary step advancement after six months and every 12 months thereafter. An employee hired at anything higher than the entry step of the range will have salary step advancement after 12 months and every 12 months thereafter until they reach the top of the salary range. Each salary step advancement will be approximately a 5% increase.
About Us
Spokane Colleges is comprised of two accredited colleges, Spokane Community College (SCC) and Spokane Falls Community College (SFCC) serving Spokane, Stevens, Whitman, Ferry, and Pend Oreille Counties, as well as portions of Lincoln County.
Both colleges are accredited by the Northwest Commission on Colleges and Universities and governed by the Washington State Board of Community and Technical Colleges.
Applications will be accepted until 4:00 p.m. PST on 04/30/2025. The application process will not be available after this time. To ensure consideration make sure your application is completed and submitted as soon as possible. Applications will only be accepted prior to 4:00 p.m. on the closing date.
About the Office of Campus Security (OCS) Program Coordinator
JOB SUMMARY
Under the general direction of the assigned Director of Security, the Office of Campus Security (OCS) Program Coordinator will exercise independent judgment in interpreting and applying Spokane Colleges' rules and regulations.
The OCS Coordinator independently advises students, staff, program participants and/or the public regarding program content, policies, procedures, and activities.
The OCS is comprised of security operations, parking operations and emergency management across the Spokane Colleges' district service area.
This is a non-permanent, classified position. Not to exceed 18 months.
CHARACTERISTIC DUTIES AND RESPONSIBILITIES
Program support
• Spokane Colleges' parking management: Serve as the Primary Back up for the District Parking Coordinator. *
• Interpret Spokane Colleges' parking and traffic regulations and advise students, faculty, staff, and members of the public. *
• Coordinate with the Director of Security regarding the CCS parking management plan; implementation of the plan to include parking related databases, support documentation, enforcement protocols, management software and revenue processing for both campuses. *
• Track data for all phases of parking management: including permit management, revenue control, accounts receivable, collections, permit sales and citation payments. Produce related reports and present information, as requested. Prepare reports, budget summaries, or proposals at the request of the Director of Security. *
• Oversee collection and management of various fees and fines relating to parking, campus compliance and transportation. Coordinate related revenue collection districtwide, following all security and cash handling policies and procedures; maintain necessary data as it relates to parking citations for both campuses. Process citation appeals and schedule appeal boards, as necessary. *
• Compile and prepare periodic fiscal reports; assist higher-level fiscal personnel with summary information; review and verify fiscal reports for accuracy; investigate and correct errors to ensure compliance with established procedures and policies. *
• Maintain the district's parking enforcement and dispatch software to include overseeing and coordinating system upgrades and working with vendors to correct errors; serve as the primary vendor contact. Train users regarding software and operations. Mitigate any software performance issue by collaborating with the vendor. *
Front Office
• Provide information and advice to students, faculty, staff, and members of the public on OCS operational matters; maintain a calm, polite, positive, and professional demeanor while communicating with all community members. *
• Compose correspondence, printed materials, or news releases for program policies, procedures, and operations; edit materials for accuracy, appearance, readability, and style. *
• Perform clerical support work to include but not limited to: Clery Report distribution; monitor and update OCS web page; maintain emergency contact lists, mailing lists and prepare correspondence for mass mailing. Screen, prioritize, and distribute mail, and perform related office support duties. *
• Coordinate arrangements for OCS activities such as meetings, conferences, etc. *
• Order, receive, and maintain inventory for the OCS. Equipment maintenance includes: duty gear, hardware, software, Keytrac, coin counter, vest exp, radio, and AED supply. *
• Provide as necessary administrative support to security personnel
Budget related
• Monitor budgets and complete monthly reporting. *
• Prepare purchase requisitions. Reconcile receipts, purchase card statements, and invoices. Process travel and expense reports. *
• Process and deposit funds. *
Data and scheduling
• Support building and campus scheduling using 25Live event management software. *
• Maintain awareness of lock, unlock, and building access protocols for various locations. *
• Monitor program activities and collect data related to OCS operations. Prepare reports, budget summaries, or proposals at the request of the Director of Security. Respond to Public Records requests. *
• Responsible for operating OCS programs/software including *
• Security Incident Reporting
• Parking Management
• Security Camera
• Electronic Access control
• Security Service Apps
• Rave
• Dispatch
• Model professional decorum and mutual respect in all personal interactions. *
• Comply with district policies, procedures and directives, state and federal regulations, orders and statutes and collective bargaining agreements. *
• Support and advance Spokane Colleges' strategic plan, and perform other duties as assigned. *
* Indicates this is an essential duty.
COMPETENCIES
• Action Oriented
• Team Oriented
• Optimizes Work Processes
• Ensures Accountability
• Drives Results
• Collaborates
• Values Differences
• Communicates Effectively
• Instills Trust
• Demonstrates Self-Awareness
• Self-Development
• Nimble Learning
• Situational Adaptability
Learn more about https://ccs.spokane.edu/Working-for-Us/Competencies.
MINIMUM QUALIFICATIONS
• Ability to respond to emergency situations in a calm and efficient manner.
• Ability to maintain confidential information.
• Conflict resolution skills necessary to successfully de-escalate situations as needed.
• Ability to interact in a culturally competent and inclusive manner with all levels of employees and members of the community.
• Excellent interpersonal, oral, and written communication skills.
• Ability to effectively organize multiple work assignments, involving competing priorities, to produce work products that are accurate, of high quality and meet deadlines.
• Ability to follow written and oral instructions and compose log entries and written reports to present both analytical and observational data in concise and clear reports.
DESIRED QUALIFICATIONS
• Associate degree or higher in criminal justice, public administration, or a related field from an accredited institution.
• Two years of related experience in parking enforcement, software administration, dispatching, clerical work, or related field.
• Knowledge of and ability to operate a variety of software programs including:
• Report Exec/Omnigo RSO & Property reports
• Nupark
• Motorola cameras & access control
• 25live
• RAVE Emergency Alerts
• Experience in a higher education environment.
• Knowledge of parking enforcement, dispatch console, and incident management software.
• Experience with dispatch systems/protocol, multi-channel radios, console computer terminals and multi-line telephones.
• Dispatch security, fire, and medical resource experience.
• Experience with emergency management.
To apply and see full details, please visit: https://apptrkr.com/6155331
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